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Choosing and using training

Online, classroom or in-house ISO training: choosing a format

Compare ISO training delivery formats using participation, exercises, language, access and assessment requirements rather than convenience alone.

By CORE Excellence & QualitySources checked:
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Compare the same learning outcome

Delivery format describes how learning is delivered. It does not, by itself, establish the depth of the course or the qualification awarded. Compare formats against the same learning outcomes and assessment requirements.

Begin with the learner's role, prior knowledge, language and access needs. Then consider whether they can participate in the exercises and complete the assessment under the proposed arrangements.

Live online learning

Live online delivery can reduce travel, but it still needs protected learning time and active participation. Check the schedule in the learner's time zone, the required connection and equipment, and how group exercises and tutor feedback work.

Ask what happens if the connection fails during an assessment. Confirm any identity checks, attendance requirements and arrangements for accessible materials before booking.

Classroom learning

Classroom delivery gives learners a shared working environment for discussions and exercises. Check the venue, daily schedule, language, travel requirements and the time needed for preparation or assessment outside class.

Ask about physical access and materials in advance. Being present in a room is different from meeting assessment criteria, so confirm how practical participation is evaluated.

In-house learning

In-house delivery can bring colleagues together around the same general learning objectives. Agree the audience, prerequisites, facilities and case material. Any company examples used should be authorised and suitable for sharing with the group.

For CORE, training explains standards and audit methods. It must remain separate from designing a client's system or guaranteeing certification. Confirm the format, dates, assessment and certificate outcome in the written booking.

Your working checklist

Use this list when discussing your requirements. It helps organise questions and does not determine conformity or certification eligibility.

Sources and further reading

These sources explain relevant standards or professional pathways. Their inclusion does not imply accreditation, recognition or endorsement of CORE.

Put the questions to the right team

Tell CORE what you need assessed or what your team needs to learn. The scope, availability and applicable arrangements are confirmed for your enquiry.

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