Awareness & foundation
ISO 9001 Awareness
Understand quality management through customer requirements, process performance and improvement. This one-day ISO 9001:2026 outline helps teams recognise their role in a quality management system.
Confirmed course dates
No confirmed public sessions are listed here at present. Ask CORE about proposed dates, delivery language, location and tutor availability. Your enquiry is not a confirmed booking; the session details and certificate outcome are agreed before booking.
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ISO 9001:2026
Delivery is arranged on request. Confirm the teaching language, dates, tutor, assessment and certificate terms with CORE before booking.
View the ISO publication recordWhat you will be able to do
Explain how customer needs become process and service requirements
Recognise leadership, quality culture and individual responsibilities
Distinguish risks, opportunities, objectives and performance measures
Follow a product or service issue from evidence to corrective action
You leave able to
Awareness & foundation capability in ISO 9001
Course agenda
Morning: Quality in daily work
- Customer focus and the process approach
- Context, interested parties and the scope of the QMS
- Leadership, responsibilities and quality culture
Afternoon: Evidence and improvement
- Risks and opportunities in a worked order-to-delivery example
- Objectives, process measures and customer feedback
- Nonconformity, corrective action and a short knowledge check
Course materials
The catalogue outline uses workbook activities and sample audit exercises. Confirm which printed or digital materials are included in your proposed session.
How it is delivered
ClassroomOffered
- Scheduled public dates
- Full cohort exercises
- Best for first-time auditors
Live onlineOffered
- Tutor-led, not recorded
- Breakout audit exercises
- No travel time or cost
In-houseOffered
- Your site, your schedule
- Case material set in your sector
- Priced per group, not per seat
This course teaches the standard and how it is audited. It is not consultancy: trainers do not design, document or review your management system, and attending gives you no advantage in a CORE certification decision. Why we keep those separate.
Discuss delivery and availability
Tell us your preferred format, language, dates and location. CORE will confirm what is available and the terms before a booking is agreed.
Classroom
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Dates confirmed on enquiry
Request datesLive online
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Dates confirmed on enquiry
Request datesIn-house
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Dates confirmed on enquiry
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